Our Services

Gain True Insight Into A Retirement Home’s Operations

Deciding to move into a retirement community is a tough decision to make. You want to ensure you pick the right community.

With so many questions about cost, what different terms mean, and just whether a home is good or not, you need an expert opinion to take away the mystery.

We give you a “behind the scenes – unbiased snapshot” – of what happens in a community when you’re not around.

To uncover a retirement home’s true identity, book a complimentary call to discuss our unique mystery shop services below.

It’s cost effective, comprehensive, and 100% focused on you or your loved one’s personal wants and needs.

We have decades of experience leading large teams in all types of properties – from rural & purely Independent Living communities, to urban centers with a full continuum of Care.

We protect your information. No annoying sales calls. Completely confidential.

Check out our blog for many additional resources to help!

Shoot us a note:
jay@retirementhomeinsider.com or
Book a call
We look forward to chatting.

Families – How It Works

Take Away The Mystery.
Expert Advice. Choose The Best Retirement Home Possible. For You. For Your Family.

  1. We start with a complimentary call to answer your questions and help you figure out your next steps.
  2. You share your families’ needs so we can personalize the mystery shop to your liking.
  3. We review the properties with our Family Risk and Culture Shop. This can be done remotely or in person, anywhere in Canada or the US.
  4. We tour with the Sales Advisor & interview Executive Director.
  5. We prepare and provide a detailed 21 page report on our findings for each property.
  6. We hold your information confidential. No annoying sales calls.
  7. We send you the report with notes of interest and jump on a call to review if requested. We will set up your own tour of your chosen property.
  8. Cost is $495 US & $595 CA for remote mystery shops. Each additional property is $400.
  9. Cost is $995 US & $1095 CA plus travel expenses for in person shops. These reports also include photos of the property and interior. Each additional property is $500 on the same trip.
  10. You also receive a pdf of our 95 page “Ultimate Guide To Choosing The Best Retirement Home” for all in person tours.
  11. Below is the Table of Contents for the report I will complete for you, for each property.
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